Mobile VoIP enables voice communication over the internet using mobile devices powered by the internet. VerCom Systems enhances VoIP technology by providing a softphone solution, acting as a software application, for making calls over the internet through alternative devices like smartphones or computers. 

Key Takeaways

  • Mobile VoIP is an effective and efficient way for businesses to make and receive voice and video calls from anywhere with an internet connection.
  • Mobile VoIP is typically lower in cost than a traditional phone system—saving on international calls.
  • This form of communication is generally feature-rich and very user-friendly.
  • Many security and call logging features that are unavailable on traditional office phone systems are available with mobile VoIP.

Breaking Down Mobile VoIP

Definition and Overview

Mobile Voice over Internet Protocol, also known as mobile VoIP, allows voice communication and often other multimedia applications to be done over an internet connection on mobile devices. 

Unlike traditional office telephones that rely on circuit-switched networks, mobile VoIP utilizes packet-switched networks, which transforms data into packets and transmits that data over the internet. 

This approach provides a means to conduct voice communication anywhere there is a stable internet connection, making VoIP a versatile tool for mobile communication.

A softphone is a software application that enables VoIP telephone calls from other devices like computers or tablets. 

In short, mobile VoIP is a virtual phone interface that can be installed on various other devices. These devices include but are not limited to smartphones, tablets, and desktop computers. Softphones ultimately act just like traditional office phone handsets. They have dialing pads, contact lists, and other familiar features.

A mobile IP softphone communicates with a server to initiate and receive calls. When you make a call, the softphone application converts your voice into digital packets and then sends that information over the internet to the recipient’s device. The packets are then converted back to voice. 

When it comes to the user’s experience, there will be no difference. It feels just like they’re making a traditional phone call. However, the underlying technology is entirely different. It’s also worth mentioning that many softphones can seamlessly integrate with the user’s private branch exchange (PBX) system providing a unified communication platform. 

This solution integrates with the user’s existing private branch exchange system, facilitating outbound and inbound calls on the user-specific PBX line. A flexible, mobile, and economical solution means conducting business communication anywhere without geographical restriction.

Cloud-Based VoIP System

A cloud-based VoIP system is also known as hosted VoIP. The system involves hosting VoIP Services over the internet. In this arrangement, VoIP hardware, including servers and PBX, is hosted, maintained, and updated by VerCom in our data center. 

As a user, you will access the services via the internet, using devices like smartphones or computers equipped with a voice-over IP application or softphone. 

The system is effective and eliminates the need for businesses to invest in costly hardware, software, and maintenance while ensuring access to all the latest features and updates. Users can make and receive calls from any location using a cloud-based VoIP system, providing mobility, flexibility, and communication.

Non-Fixed VoIP Solution vs. Traditional Phone System

A non-fixed VoIP solution is a service not tied to a specific location. Traditional phone systems require a physical location and dedicated phone lines. Non-fixed VoIP solutions allow users to make and receive calls from any site with an internet connection. 

This is done using softphones or compatible mobile devices, making an excellent choice for remote workers, those who travel frequently, or any business requiring a high degree of mobility. This approach reduces the logistical complexities and costs of moving or expanding physical phone lines or systems.

Unified Communication System

A unified communication system integrates various communication methods within one business into one streamlined platform, including voice calls, video conferencing, instant messaging services, file sharing, and email.

A unified communication system, utilizing VoIP and softphones, allows users to switch between different communication methods from a single device or interface. For example, a user could move from an instant chat to a voice call or video conference within the same platform.

Versatility helps improve efficiency, permits collaboration between individuals and teams, and reduces the potential for miscommunication. Unified systems also offer a flexible environment where users can choose the most appropriate communication method.

How Does Mobile VoIP Work?

Mobile VoIP works in a few simple steps:

  • Voice Input: Speak into your device’s microphone. The softphone application will capture your voice.
  • Voice-to-Data Conversion: The softphone application converts your voice into digital data packets.
  • Transmission: The data packets are sent online using Internet Protocol (IP).
  • Reception and Conversion: On the receiving end, the data packets are received, converted back into audio, and played through the recipient’s speakers.
  • Two-Way Communication: Works both ways, allowing a two-way conversation like a traditional phone call.

Easy Setup and Usage

One of the most significant benefits of mobile VoIP is its ability to set up and use. It doesn’t require any extensive installation or additional hardware. 

Users download a softphone application on their device and configure it with your VoIP provider settings. Once it’s set up, the user interface is intuitive and uses friendly features such as a virtual dial pad, contact list, and call history, which are all at the user’s fingertips.

Internet Connectivity Options

Mobile VoIP offers versatility in terms of internet connectivity options. It can function over various connections, including WiFi, LTE, and 5G networks. Flexibility ensures that users can make and receive calls virtually anywhere with a strong internet connection.

Device Compatibility

Mobile VoIP offers versatility with multiple devices as well. Softphone applications are compatible with various devices, including smartphones, tablets, laptops, and desktop computers. 

Applications are generally available across Android, iOS, and Windows platforms. The broad range of device compatibility allows users to access their VoIP services from their device of choice, enhancing convenience and flexibility.

Transmission via Provider’s Network

Transmission of voice data and mobile VoIP happens through the VoIP service provider’s network. Once your voice is converted into data packets by the softphone, these packets are sent over the internet to your providers’ servers. The servers route the call to its destination, whether it’s another VoIP provider or traditional phone line.

Cost and Billing

Mobile VoIP is generally more cost effective than traditional telephone services. Exact prices depend on your provider, your plan, and any other features or equipment you may choose. 

In general, VoIP services can offer significant savings to businesses, especially regarding International calling. Billing is usually straightforward and transparent. Usage can be monitored monthly through an online portal or other application.

Benefits of Mobile VoIP for Your Business

Cost Efficiency

VoIP is super cost-efficient. Traditional phone systems can create high costs for long-distance calling and international calls. Mobile VoIP utilizes an internet connection to make calls and send messages, decreasing these excessive charges. 

It also allows businesses to leverage their existing internet connection bypassing expensive phone service providers. Mobile VoIP offers competitive pricing plans, enabling organizations to save on communication expenses and allocate resources more effectively.

Wireless Communication

The ability to connect wirelessly is one of the best features of mobile voice-over IP! Wireless connectivity allows users to make and receive calls without being tied to a specific location. 

This is possible through an internet connection, such as WiFi, LTE, or 5G networks. VoIP offers greater freedom and mobility without physical constraints, making it an excellent solution for remote work, travel, or any scenario that requires communication on the go.

Flexible Features

Mobile VoIP has many adjustable features that exceed what’s available for standard voice calls. These features include voicemail, call forwarding, conference calling, call recording, and sophisticated integration with other software applications like your email client or CRM systems. 

Many VoIP providers also allow these features to be customized according to your needs, offering a genuinely adaptable communication solution that can enhance productivity and collaboration.

Avoidance of Hidden Costs

One of the significant advantages of mobile VoIP is the avoidance of hidden costs. Traditional phone services often include unexpected charges like installation fees, maintenance, or excessively high international calling rates. 

Users can choose a plan that suits their needs and budget, allowing them to monitor usage and cost directly through the providers’ online portal or app.

Scalability of Communications

Scalability is an incredible benefit of mobile VoIP. As your business grows and evolves, your communication needs will change! With mobile VoIP, scaling up or down is a relatively simple process that doesn’t require a significant investment or infrastructure changes, unlike traditional phone systems. 

Whether you need to add users, incorporate new features, or expand to new locations, mobile VoIP can adapt quickly and efficiently. This makes it a future-proof choice for businesses of all sizes.

Top Industries that Benefit from Mobile VoIP


Mobile VoIP has revolutionized the healthcare industry. Healthcare professionals use mobile devices to access patient records, make and take calls, and collaborate with colleagues and pharmacies.

Mobile VoIP enables doctors to provide telehealth calls allowing remote consultations and reducing the need for in-person visits, saving time and money. It also allows doctors to see more patients per day with shorter wait times. 

Mobile VoIP enhances communication between hospitals, clinics, and ambulatory services, enabling quick and accurate sharing of patient files. Mobile VoIP facilitates coordination among healthcare teams, ensuring timely emergency responses and overall patient care.

Real Estate

Mobile VoIP offers incredible advantages to agents and brokers. Agents can stay connected with clients on the road by efficiently managing calls, accessing property databases, and other listing details. 

It enables virtual property tours, remote meetings, and even remote closings. It helps save time and improves convenience for agents and clients. 

Mobile VoIP also allows real estate agents to collaborate within teams. This helps facilitate the quick sharing of information and efficient negotiations. Overall mobile VoIP enhances customer service, responsiveness, and productivity in the real estate industry.


Mobile VoIP has transformed the construction industry as a whole. It gives project managers, architects, and contractors the power to stay connected, align their teams, and coordinate job sites. 

In addition to having meetings and conversations, they can access blueprints, schedules, and other project management documents while on the road. 

Mobile VoIP drastically improves collaboration between teams, subcontractors, and suppliers by allowing real-time updates and immediate issue resolution. 

Mobile VoIP technology has streamlined communication, reduces delays, and enhances productivity and construction projects.

Remote or Traveling Professionals

Mobile VoIP is a game changer for career professionals who work remotely or travel frequently. This technology enables them to have a single phone number accessible from anywhere, eliminating the need for multiple devices or SIM cards. 

Mobile VoIP provides cost-effective online calling and messaging capabilities, reducing communication expenses. It also offers advanced features like call forwarding, voicemail transcription, and conference calling, ensuring seamless collaboration and connectivity. 

Remote or traveling professionals can easily integrate their mobile VoIP service with other collaboration tools. This enhances productivity and maintains effective communication with clients and colleagues.

Importance of Choosing a Quality VoIP Phone Provider

When choosing a mobile VoIP provider, you’ll want to ensure the following: 

  • They understand your company.
  • They interrogate your communication needs.
  • They provide a strong proof of concept.

VerCom Systems offers a robust and flexible mobile VoIP solution that stands out in modern communications. We provide easy setup, installation, and use. Leveraging cloud technology for seamless voice communication, we offer non-fixed solutions for maximum mobility and unified communication systems for efficient and collaborative work. 

We offer many diverse connectivity options and a broad range of device compatibility to provide uninterrupted, high-quality voice calls wherever you are. 

We emphasize transparency, cost, and billing, eliminating hidden charges commonly associated with traditional telephone service. Moreover, we offer scalable solutions meant to grow your business, reflecting our commitment to you by providing service that evolves with your needs. 

Whether you’re a small business looking for cost-effective communication systems or a large company that needs to upgrade and unify your communications landscape, we have the right mobile VoIP solutions. 

We invite you to reach out and learn more about us. We are happy to talk with you about transforming your communication strategy, enhancing productivity, and contributing to your overall business success. Contact us today!