VerCom Systems provides support plans for IPlex and Asterisk-based PBX systems
Our complete care plus service contracts allow us to provide comprehensive assistance, maintenance, and support for IPlex and Asterisk-based software and equipment.
Our knowledge base on these systems allows us to provide a detailed level of service, including:
- Customized service times to meet the specific needs of your business
- Unlimited support calls with a guaranteed response via email, telephone, or online
- Daily off-site configuration backup
- Perpetual warranty on equipment and software
- Software upgrades, feature enhancements, and bug fixes
In addition to the service provided above, we offer hourly service packages to help troubleshoot and solve your phone system needs.
Pre-purchasing support hours (sold in packages of 1, 5, or 10 hours) is an excellent way to make sure you’re always covered! Our hourly service includes assistance with any aspect of your IPlex or Asterisk-based software, including configuration changes, additional training, and general consulting related to use of your phone system.
Interested in learning more about our support packages? Contact us to speak with the VerCom Systems team.