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VerCom Systems Phone System Training

We understand that getting acclimated to a new phone system can be overwhelming. Once you understand the basics, IPlex and Yealink phones are simple to use!

VerCom Systems is committed to making your transition to a new system as seamless as possible. Our team is available to help provide any training, support, and troubleshooting you may need with your phone system.

However, if you prefer learning on your own, we have provided training videos to help you better understand and navigate your systems.

Training Videos

How to Build and Install Yealink SIP-T42S

IPlex Voicemail Training

Yealink 27G Training for IPlex Phone System

Yealink 42S Training for IPlex Phone System

PRODUCT & TRAINING MANUALS

One Stop Resource for User Manuals

IPlex Phone System Training Materials

Phone System Reference Card

This is commonly known as our “cheat sheet.” This document provides a quick reference for the most often-used features of the IPlex Phone System.

Download Cheat Sheet

Voicemail Instructions

The features of the IPlex Voicemail system can be simple or complex. This document gets into the details of all options our voicemail system provides.

Download Instructions
Yealink T2 Series Phones
Yealink SIP-T21P E2 Phone
- 2.3″ 132×64-pixel Graphical Display, Black & White LCD
- HD Voice with Yealink Acoustic Shield Technology
- 2 Line Keys, 2 SIP Accounts
- Supports Three-way Conferencing
- Supports Headsets
- Wall Mountable
Download User Manual

Yealink SIP-T23G Phone
- 2.8″ 132×64-pixel Graphical Display, Black & White LCD
- HD Voice with Yealink Acoustic Shield Technology
- 3 Line Keys, 3 Memory Keys
- USB 2.0 Supports Bluetooth & Wi-Fi Dongles
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Wall Mountable
Download User Manual

Yealink SIP-T27G Phone
- 3.7″ 240×120-pixel Graphical Display, Black & White LCD
- HD Voice with Yealink Acoustic Shield Technology
- 8 Line Keys, 21 Memory Keys (3 Pages of 7 Keys)
- USB 2.0 Supports Bluetooth & Wi-Fi Dongles
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Supports LCD Expansion Module
- Wall Mountable
Download User Manual

Yealink SIP-T29G Phone
- 4.3″ 480×272-pixel Graphical Display, Color LCD
- HD Voice with Yealink Acoustic Shield Technology
- 10 Line Keys, 27 Memory Keys (3 Pages of 9 Keys)
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
Download User Manual

Yealink EXP20 Expansion Module
- 160×320 Graphical LCD with Backlight
- 20 Physical, Dual-color LED Programmable Keys
- Compatible with Yealink T27P, T27G, & T29G Models
- Supports up to Six Modules for Even More Expansion
- Stand with Two Adjustable Angles
Download User Manual
Yealink T3 Series Phones
Yealink SIP-T31G Phone
- 2.3″ 132×64-pixel Graphical LCD Display
- HD Voice with Yealink Acoustic Shield Technology
- 2 Line Keys, 2 Memory Keys
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
- Wall Mountable
Download User Manual

Yealink SIP-T33G Phone
- 2.4″ 320×240-pixel Color LCD Display
- HD Voice with Yealink Acoustic Shield Technology
- 4 Line Keys, 12 Memory Keys (4 Pages of 3 Keys)
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
- Wall Mountable
Download User Manual
Yealink T4 Series Phones
Yealink SIP-T41S Phone
- 2.7″ 192×64-pixel Graphical LCD Display
- HD Voice with Yealink Acoustic Shield Technology
- 6 Line Keys, 15 Memory Keys (3 Pages of 5 Keys)
- Supports Wireless Headsets
- 2 x RJ45 10/100M Ethernet Ports
- Stand with 2 Adjustable Angles
Download User Manual

Yealink SIP-T42S Phone
- 2.7″ 192×64-pixel Graphical Display
- HD Voice with Yealink Acoustic Shield Technology
- 6 Line Keys, 15 Memory Keys (3 Pages of 5 Keys)
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
Download User Manual

Yealink SIP-T46S Phone
- 4.3″ 480×272-pixel Graphical Display, Color LCD
- HD Voice with Yealink Acoustic Shield Technology
- 10 Line Keys, 27 Memory Keys (3 Pages of 9 Keys)
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
Download User Manual

Yealink SIP-T48S Phone
- 7″ 800×480-pixel Graphical Display, Color LCD Touchscreen
- HD Voice with Yealink Acoustic Shield Technology
- 29 Touch Keys
- Supports Wireless Headsets
- Dual-port Gigabit Ethernet
- Stand with 2 Adjustable Angles
Download User Manual

Yealink EXP40 Expansion Module
- 160×320 Graphical LCD with Backlight
- 20 Physical, Dual-color LED Programmable Keys
- Two Pages for a Total of 40 Programmable Keys
- Compatible with Yealink T46G, T46S, T48G, & T48S Models
- Supports up to Six Modules for Even More Expansion
- Stand with Two Adjustable Angles
Download User Manual
Yealink T5 Series Phones
Yealink SIP-T53W Phone
- 3.7″ 360×160-pixel Graphical Display, Fully Adjustable
- HD Voice with Yealink Acoustic Shield Technology
- 8 Line Keys, 21 Memory Keys (3 Pages of 7 Keys)
- Built-in Bluetooth, Wi-Fi
- Dual-port Gigabit Ethernet
- 1xUSB Port for Call Recording and Wireless USB Headset
Download User Manual

Yealink SIP-T54W Phone
- 4.3″ 480×272-pixel Color Display, Fully Adjustable
- HD Voice with Yealink Acoustic Shield Technology
- 10 Line Keys, 27 Memory Keys (3 Pages of 9 Keys)
- Built-in Bluetooth, Wi-Fi
- Dual-port Gigabit Ethernet
- 1xUSB Port for Call Recording and Wireless USB Headset
Download User Manual

Yealink SIP-T56A Phone
- Android 5.1 Operating System
- 7″ 1024×600-pixel Touch Screen Color Display, Fully Adjustable
- HD Voice with Yealink Acoustic Shield Technology
- Door Phone Features
- 27 Touch Keys
- Built-in Bluetooth, Wi-Fi
- Dual-port Gigabit Ethernet
- 1xUSB Port for Call Recording and Wireless USB Headset
Download User Manual

Yealink SIP-T57W Phone
- 7″ 800×480-pixel Graphical Display, Color Touch LCD
- HD Voice with Yealink Acoustic Shield Technology
- 29 Touch Keys
- Built-in Bluetooth, Wi-Fi
- Dual-port Gigabit Ethernet
- 1xUSB Port for Call Recording and Wireless USB Headset
Download User Manual

Yealink SIP-T58A Phone
- Android 5.1 Operating System
- 7″ 1024×600-pixel Touch Screen Color Display, Fully Adjustable
- HD Voice with Yealink Acoustic Shield Technology
- 27 Touch Keys
- Built-in Bluetooth, Wi-Fi
- Dual-port Gigabit Ethernet
- 2xUSB Port for Call Recording and Wireless USB Headset
*Shown with Optional Camera (CAM50)

Download User Manual

Yealink SIP-VP59 Phone
- Android 7.1 Operating System
- 8″ 1280×800-pixel Touch Screen Color Display, Fully Adjustable
- HD Voice with Yealink Acoustic Shield Technology
- 27 Touch Keys
- Built-in Bluetooth, Wi-Fi, HDMI
- Dual-port Gigabit Ethernet
- 2xUSB Port for Call Recording and Wireless USB Headset
- 2 Mega-Pixel, Adjustable, Plug & Play Camera Included
- 1080p@30FPS HD
Download User Manual

Yealink EXP50 Expansion Module
- 4.3″ 272×480 Color Display
- 20 Physical, Dual-color LED Programmable Keys
- Three Pages for a Total of 60 Programmable Keys
- Compatible with Yealink T53, T53W, T54W, T57W, & T58A Models
- Supports up to Three Modules for Even More Expansion
- Stand with Two Adjustable Angles
Download User Manual
Conference and Cordless Phones
Yealink CP920 Conference Phone
- 3.1″ 248×120-pixel Graphical LCD Display with Backlight
- Touch Keypad
- USB 2.0 Micro-B Device Port
- HD Voice with Yealink Noise Proof Technology
- 20-foot and 360-degree Voice Pickup
- Bluetooth 4.0 for Connection to Mobile Device
Download User Manual

Yealink CP930W DECT Cordless Conference Phone
- 3.1″ 248×120-pixel Graphical LCD Display with Backlight
- Touch Keypad
- USB 2.0 Micro-B Device Port
- HD Voice with Yealink Noise Proof Technology
- 20-foot and 360-degree Voice Pickup
- Bluetooth 4.0 for Connection to Mobile Device
- Up to 24-hour Talk Time
*Shown with Yealink W60B DECT Base Station

Download User Manual

Yealink CP960 Conference Phone with Wireless Mics
- Android 5.1 Operating System
- 5″ 720×1280-pixel Capacitive LCD Touch Screen with Backlight
- Touch Keypad
- 2 USB Ports (2.0 Compliant)
- USB 2.0 Micro-B Device Port
- 2 Wireless Mics
- 3.5mm Jack
- HD Voice with Yealink Noise Proof Technology
- Bluetooth 4.0 for Connection to Mobile Device
Download User Manual

Yealink W60P DECT Cordless Phone
- 2.4″ 240×320 Color Backlit LCD Screen
- Backlit Keypad
- Headset Connection via 3.5mm Jack
- Belt Clip
- Up to 30-hour Talk Time
- Range of up to 150 Feet
*Separately:

DECT Base Model – W60B

Phone Model – W56H

Download User Manual
Headsets

Yealink YHS33 Wired Headset

Coming soon…

Yealink UH33 Wired Headset

Coming soon…

Yealink YHS34 Wired Headset

Coming soon…

Yealink UH34 Wired Headset

Coming soon…

Yealink YHS36 Wired Headset

Coming soon…

Yealink UH36 Wired Headset

Coming soon…

Yealink WH62 DECT Wireless Headset

Coming soon…

Yealink WH63 DECT Wireless Headset

Coming soon…

Yealink WH66 DECT Wireless Headset

Coming soon…

Yealink WH67 DECT Wireless Headset

Coming soon…
Accessories
Yealink BT41 Bluetooth USB Dongle
- Bluetooth Specification: V4.1
- Answer Incoming Calls through Bluetooth Headset
- Terminate Calls through Bluetooth Headset
- Adjusts the Volume of Bluetooth Headset through Bluetooth Headset or your Phone
Download User Manual

Yealink CAM50 HD Camera
- Compatible with Yealink SIP-T58V/SIP-T58A IP Phones
- 2 Mega-pixel HD Camera
- 720p@30fps
- Plug and Play
- Adjustable with Privacy Shutter
Download User Manual

Yealink EHS40 Wireless Headset Adapter
- Supports Yealink T58A/T57W/T54W/T53W/T53/T48S/T46S/T42S/T41S IP Phones (apply to firmware version 83 or later)
- Compatible with Jabra, Plantronics, Sennheiser Wireless Headsets
- Plug and Play, Easy to Use
- Answer Incoming Call through Remote Wireless Headset
- Terminate Calls using Remote Wireless Headset Key
- Incoming Calls are Signaled in the Headset Earpiece
Download Client Manual

Yealink EHS36 Wireless Headset Adapter
- Supports Yealink SIP-T48S/T48G/T46S/T46G/T42S/T42G/T41S/T41P/ T40G/T40P/T29G/T27G/T27P IP Phones
- Compatible with Jabra, Plantronics Wireless Headsets
- Plug and Play
- Answer Incoming Call through Remote Wireless Headset
- Terminate Calls using Remote Wireless Headset Key
- Incoming Calls are Signaled in the Headset Earpiece
Download User Manual

Yealink RT30 DECT Repeater
- Deployed to Extend the DECT Radio Coverage of Yealink W52P/W56P/W60P Base Station Significantly in all Directions
- Up to 6 Repeaters per Base Station
- Up to 2 Repeaters can be Arranged in Cascade
Download User Manual

Yealink WF50 Wi-Fi USB Dongle
- Compatible with Yealink SIP-T27G/T41S/T42S/T46S/T48S/T53 IP Phone (Version 84)
- Dual-Band Connectivity
- Interference Free
Download User Manual

VerCom Systems Phone System Training

Training Videos

How to Build and Install Yealink SIP-T42S

IPlex Voicemail Training

Yealink 27G Training for IPlex Phone System

Yealink 42S Training for IPlex Phone System

PRODUCT & TRAINING MANUALS

One Stop Resource for User Manuals

Phone System Reference Card

Voicemail Instructions

Yealink SIP-T21P E2 Phone

Yealink SIP-T23G Phone

Yealink SIP-T27G Phone

Yealink SIP-T29G Phone

Yealink EXP20 Expansion Module

Yealink SIP-T31G Phone

Yealink SIP-T33G Phone

Yealink SIP-T41S Phone

Yealink SIP-T42S Phone

Yealink SIP-T46S Phone

Yealink SIP-T48S Phone

Yealink EXP40 Expansion Module

Yealink SIP-T53W Phone

Yealink SIP-T54W Phone

Yealink SIP-T56A Phone

Yealink SIP-T57W Phone

Yealink SIP-T58A Phone

Yealink SIP-VP59 Phone

Yealink EXP50 Expansion Module

Yealink CP920 Conference Phone

Yealink CP930W DECT Cordless Conference Phone

Yealink CP960 Conference Phone with Wireless Mics

Yealink W60P DECT Cordless Phone

Yealink YHS33 Wired Headset

Yealink UH33 Wired Headset

Yealink YHS34 Wired Headset

Yealink UH34 Wired Headset

Yealink YHS36 Wired Headset

Yealink UH36 Wired Headset

Yealink WH62 DECT Wireless Headset

Yealink WH63 DECT Wireless Headset

Yealink WH66 DECT Wireless Headset

Yealink WH67 DECT Wireless Headset

Yealink BT41 Bluetooth USB Dongle

Yealink CAM50 HD Camera

Yealink EHS40 Wireless Headset Adapter

Yealink EHS36 Wireless Headset Adapter

Yealink RT30 DECT Repeater

Yealink WF50 Wi-Fi USB Dongle