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VerCom Systems Phone System Training

We understand that getting acclimated to a new phone system can be overwhelming. Once you understand the basics, IPlex and Yealink phones are simple to use!

VerCom Systems is committed to making your transition to a new system as seamless as possible. Our team is available to help provide any training, support, and troubleshooting you may need with your phone system.

However, if you prefer learning on your own, we have provided training videos to help you better understand and navigate your systems.

Training Videos

How to Build and Install Yealink SIP-T42S

IPlex Voicemail Training

Yealink 27G Training for IPlex Phone System

Yealink 42S Training for IPlex Phone System

PRODUCT & TRAINING MANUALS

One Stop Resource for User Manuals

  • IPlex Phone System Training Materials

    Phone System Reference Card

    This is commonly known as our “cheat sheet.” This document provides a quick reference for the most often-used features of the IPlex Phone System.

    Download Cheat Sheet

    Voicemail Instructions

    The features of the IPlex Voicemail system can be simple or complex. This document gets into the details of all options our voicemail system provides.

    Download Instructions

  • Yealink T2 Series Phones

    Yealink SIP-T21P E2 Phone

    • 2.3″ 132×64-pixel Graphical Display, Black & White LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 2 Line Keys, 2 SIP Accounts
    • Supports Three-way Conferencing
    • Supports Headsets
    • Wall Mountable

    Download User Manual

    Yealink SIP-T23G Phone

    • 2.8″ 132×64-pixel Graphical Display, Black & White LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 3 Line Keys, 3 Memory Keys
    • USB 2.0 Supports Bluetooth & Wi-Fi Dongles
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Wall Mountable

    Download User Manual

    Yealink SIP-T27G Phone

    • 3.7″ 240×120-pixel Graphical Display, Black & White LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 8 Line Keys, 21 Memory Keys (3 Pages of 7 Keys)
    • USB 2.0 Supports Bluetooth & Wi-Fi Dongles
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Supports LCD Expansion Module
    • Wall Mountable

    Download User Manual

    Yealink SIP-T29G Phone

    • 4.3″ 480×272-pixel Graphical Display, Color LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 10 Line Keys, 27 Memory Keys (3 Pages of 9 Keys)
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles

    Download User Manual

    Yealink EXP20 Expansion Module

    • 160×320 Graphical LCD with Backlight
    • 20 Physical, Dual-color LED Programmable Keys
    • Compatible with Yealink T27P, T27G, & T29G Models
    • Supports up to Six Modules for Even More Expansion
    • Stand with Two Adjustable Angles

    Download User Manual

  • Yealink T3 Series Phones

    Yealink SIP-T31G Phone

    • 2.3″ 132×64-pixel Graphical LCD Display
    • HD Voice with Yealink Acoustic Shield Technology
    • 2 Line Keys, 2 Memory Keys
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles
    • Wall Mountable

    Download User Manual

    Yealink SIP-T33G Phone

    • 2.4″ 320×240-pixel Color LCD Display
    • HD Voice with Yealink Acoustic Shield Technology
    • 4 Line Keys, 12 Memory Keys (4 Pages of 3 Keys)
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles
    • Wall Mountable

    Download User Manual

  • Yealink T4 Series Phones

    Yealink SIP-T41S Phone

    • 2.7″ 192×64-pixel Graphical LCD Display
    • HD Voice with Yealink Acoustic Shield Technology
    • 6 Line Keys, 15 Memory Keys (3 Pages of 5 Keys)
    • Supports Wireless Headsets
    • 2 x RJ45 10/100M Ethernet Ports
    • Stand with 2 Adjustable Angles

    Download User Manual

    Yealink SIP-T42S Phone

    • 2.7″ 192×64-pixel Graphical Display
    • HD Voice with Yealink Acoustic Shield Technology
    • 6 Line Keys, 15 Memory Keys (3 Pages of 5 Keys)
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles

    Download User Manual

    Yealink SIP-T46S Phone

    • 4.3″ 480×272-pixel Graphical Display, Color LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 10 Line Keys, 27 Memory Keys (3 Pages of 9 Keys)
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles

    Download User Manual

    Yealink SIP-T48S Phone

    • 7″ 800×480-pixel Graphical Display, Color LCD Touchscreen
    • HD Voice with Yealink Acoustic Shield Technology
    • 29 Touch Keys
    • Supports Wireless Headsets
    • Dual-port Gigabit Ethernet
    • Stand with 2 Adjustable Angles

    Download User Manual

    Yealink EXP40 Expansion Module

    • 160×320 Graphical LCD with Backlight
    • 20 Physical, Dual-color LED Programmable Keys
    • Two Pages for a Total of 40 Programmable Keys
    • Compatible with Yealink T46G, T46S, T48G, & T48S Models
    • Supports up to Six Modules for Even More Expansion
    • Stand with Two Adjustable Angles

    Download User Manual

  • Yealink T5 Series Phones

    Yealink SIP-T53W Phone

    • 3.7″ 360×160-pixel Graphical Display, Fully Adjustable
    • HD Voice with Yealink Acoustic Shield Technology
    • 8 Line Keys, 21 Memory Keys (3 Pages of 7 Keys)
    • Built-in Bluetooth, Wi-Fi
    • Dual-port Gigabit Ethernet
    • 1xUSB Port for Call Recording and Wireless USB Headset

    Download User Manual

    Yealink SIP-T54W Phone

    • 4.3″ 480×272-pixel Color Display, Fully Adjustable
    • HD Voice with Yealink Acoustic Shield Technology
    • 10 Line Keys,  27 Memory Keys (3 Pages of 9 Keys)
    • Built-in Bluetooth, Wi-Fi
    • Dual-port Gigabit Ethernet
    • 1xUSB Port for Call Recording and Wireless USB Headset

    Download User Manual

    Yealink SIP-T56A Phone

    • Android 5.1 Operating System
    • 7″ 1024×600-pixel Touch Screen Color Display, Fully Adjustable
    • HD Voice with Yealink Acoustic Shield Technology
    • Door Phone Features
    • 27 Touch Keys
    • Built-in Bluetooth, Wi-Fi
    • Dual-port Gigabit Ethernet
    • 1xUSB Port for Call Recording and Wireless USB Headset

    Download User Manual 

    Yealink SIP-T57W Phone

    • 7″ 800×480-pixel Graphical Display, Color Touch LCD
    • HD Voice with Yealink Acoustic Shield Technology
    • 29 Touch Keys
    • Built-in Bluetooth, Wi-Fi
    • Dual-port Gigabit Ethernet
    • 1xUSB Port for Call Recording and Wireless USB Headset

    Download User Manual

    Yealink SIP-T58A Phone

    • Android 5.1 Operating System
    • 7″ 1024×600-pixel Touch Screen Color Display, Fully Adjustable
    • HD Voice with Yealink Acoustic Shield Technology
    • 27 Touch Keys
    • Built-in Bluetooth, Wi-Fi
    • Dual-port Gigabit Ethernet
    • 2xUSB Port for Call Recording and Wireless USB Headset

    *Shown with Optional Camera (CAM50)

    Download User Manual

    Yealink SIP-VP59 Phone

    • Android 7.1 Operating System
    • 8″ 1280×800-pixel Touch Screen Color Display, Fully Adjustable
    • HD Voice with Yealink Acoustic Shield Technology
    • 27 Touch Keys
    • Built-in Bluetooth, Wi-Fi, HDMI
    • Dual-port Gigabit Ethernet
    • 2xUSB Port for Call Recording and Wireless USB Headset
    • 2 Mega-Pixel, Adjustable, Plug & Play Camera Included
    • 1080p@30FPS HD

    Download User Manual

    Yealink EXP50 Expansion Module

    • 4.3″ 272×480 Color Display
    • 20 Physical, Dual-color LED Programmable Keys
    • Three Pages for a Total of 60 Programmable Keys
    • Compatible with Yealink T53, T53W, T54W, T57W, & T58A Models
    • Supports up to Three Modules for Even More Expansion
    • Stand with Two Adjustable Angles

    Download User Manual

  • Conference and Cordless Phones

    Yealink CP920 Conference Phone

    • 3.1″ 248×120-pixel Graphical LCD Display with Backlight
    • Touch Keypad
    • USB 2.0 Micro-B Device Port
    • HD Voice with Yealink Noise Proof Technology
    • 20-foot and 360-degree Voice Pickup
    • Bluetooth 4.0 for Connection to Mobile Device

    Download User Manual

    Yealink CP930W DECT Cordless Conference Phone

    • 3.1″ 248×120-pixel Graphical LCD Display with Backlight
    • Touch Keypad
    • USB 2.0 Micro-B Device Port
    • HD Voice with Yealink Noise Proof Technology
    • 20-foot and 360-degree Voice Pickup
    • Bluetooth 4.0 for Connection to Mobile Device
    • Up to 24-hour Talk Time

    *Shown with Yealink W60B DECT Base Station

    Download User Manual 

    Yealink CP960 Conference Phone with Wireless Mics

    • Android 5.1 Operating System
    • 5″ 720×1280-pixel Capacitive LCD Touch Screen with Backlight
    • Touch Keypad
    • 2 USB Ports (2.0 Compliant)
    • USB 2.0 Micro-B Device Port
    • 2 Wireless Mics
    • 3.5mm Jack
    • HD Voice with Yealink Noise Proof Technology
    • Bluetooth 4.0 for Connection to Mobile Device

    Download User Manual 

    Yealink W60P DECT Cordless Phone

    • 2.4″ 240×320 Color Backlit LCD Screen
    • Backlit Keypad
    • Headset Connection via 3.5mm Jack
    • Belt Clip
    • Up to 30-hour Talk Time
    • Range of up to 150 Feet

    *Separately:

    DECT Base Model – W60B

    Phone Model – W56H

    Download User Manual

  • Headsets

    Yealink YHS33 Wired Headset

    Coming soon…

    Yealink UH33 Wired Headset

    Coming soon…

    Yealink YHS34 Wired Headset

    Coming soon…

    Yealink UH34 Wired Headset

    Coming soon…

    Yealink YHS36 Wired Headset

    Coming soon…

    Yealink UH36 Wired Headset

    Coming soon…

    Yealink WH62 DECT Wireless Headset

    Coming soon…

    Yealink WH63 DECT Wireless Headset

    Coming soon…

    Yealink WH66 DECT Wireless Headset

    Coming soon…

    Yealink WH67 DECT Wireless Headset

    Coming soon…

  • Accessories

    Yealink BT41 Bluetooth USB Dongle

    • Bluetooth Specification:  V4.1
    • Answer Incoming Calls through Bluetooth Headset
    • Terminate Calls through Bluetooth Headset
    • Adjusts the Volume of Bluetooth Headset through Bluetooth Headset or your Phone

    Download User Manual

    Yealink CAM50 HD Camera

    • Compatible with Yealink SIP-T58V/SIP-T58A IP Phones
    • 2 Mega-pixel HD Camera
    • 720p@30fps
    • Plug and Play
    • Adjustable with Privacy Shutter

    Download User Manual

    Yealink EHS40 Wireless Headset Adapter

    • Supports Yealink T58A/T57W/T54W/T53W/T53/T48S/T46S/T42S/T41S IP Phones (apply to firmware version 83 or later)
    • Compatible with Jabra, Plantronics, Sennheiser Wireless Headsets
    • Plug and Play, Easy to Use
    • Answer Incoming Call through Remote Wireless Headset
    • Terminate Calls using Remote Wireless Headset Key
    • Incoming Calls are Signaled in the Headset Earpiece

    Download Client Manual

    Yealink EHS36 Wireless Headset Adapter

    • Supports Yealink SIP-T48S/T48G/T46S/T46G/T42S/T42G/T41S/T41P/ T40G/T40P/T29G/T27G/T27P IP Phones
    • Compatible with Jabra, Plantronics Wireless Headsets
    • Plug and Play
    • Answer Incoming Call through Remote Wireless Headset
    • Terminate Calls using Remote Wireless Headset Key
    • Incoming Calls are Signaled in the Headset Earpiece

    Download User Manual

    Yealink RT30 DECT Repeater

    • Deployed to Extend the DECT Radio Coverage of Yealink W52P/W56P/W60P Base Station Significantly in all Directions
    • Up to 6 Repeaters per Base Station
    • Up to 2 Repeaters can be Arranged in Cascade

    Download User Manual

    Yealink WF50 Wi-Fi USB Dongle

    • Compatible with Yealink SIP-T27G/T41S/T42S/T46S/T48S/T53 IP Phone (Version 84)
    • Dual-Band Connectivity
    • Interference Free

    Download User Manual 

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