Businesses can benefit from significant cost savings by switching to a VoIP solution for their communication needs, making it a strategic investment when upgrading their call capabilities. VoIP cost savings extend across many aspects of the phone system: eliminating long-distance call fees via SIP trunking, reducing hardware costs, and increasing mobility, supportability, and scalability. These […]
Introduction to VoIP Call Centers
Overview of VoIP Call Centers VoIP (Voice over Internet Protocol) allows call center agents to make phone calls via the internet rather than through an analog line. This opens the door to remote calls across devices, providing you access to advanced calling metrics that give you more control over what goes on in your call […]
What Is a VoIP Phone?
Many businesses are moving from traditional phone systems to Voice over IP (Voice over Internet Protocol or VoIP) technology to enhance internal and external business communication. Just as your computer uses a network to send data from one point to another, so does a VoIP system. This approach to voice calls and messages replaces the […]
What is Mobile VoIP
Mobile VoIP enables voice communication over the internet using mobile devices powered by the internet. VerCom Systems enhances VoIP technology by providing a softphone solution, acting as a software application, for making calls over the internet through alternative devices like smartphones or computers. Key Takeaways Breaking Down Mobile VoIP Definition and Overview Mobile Voice over […]
The Importance of VoIP Security Best Practices for Businesses
Data security vulnerabilities often sound like something that would happen to someone else’s business; however, that’s a dangerous assumption. Every business needs to take data security seriously, especially those with VoIP communication systems. Why? In this article we will break down the VoIP security best practices for businesses and why every business should follow them. […]
Airstream
Airstream was founded in the late 1920s and has since become an iconic American company. They reached out to VerCom Systems for help with their on-premise phone system. Their system connects eight facilities with 275 phones. Learn more about this client, project, and all included services.