Services
Tech Support
At VerCom Systems we pride ourselves on the high level of technical support services that we make available to our customers. We realize that businesses rely heavily on their telephone systems to operate their businesses and therefore give special emphasis on serviceability. It is our responsibility to provide our customers a variety of service offerings which can be custom tailored to their individual needs that will keep their telephone communications system operating at peak operating efficiency at a cost which will fit into anyone’s budget. We offer flexible service and support plans that are custom tailored to customer specific requirements. Choose from standard M-F 8-5pm to a 24/7/365 program or anywhere in between. Our service offering includes phone support with a 30-minute response time, remote on-line system support, and four-hour on-site response. We offer extended warranty programs for all of our systems that enable users the ability to extend their warranty indefinitely. If needed, we provide replacement hardware while your equipment is being repaired so that you experience little or no interruption in conducting your business as usual.
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