Features
Messaging : Voicemail
Users
With the IPlex systems, there are no limits, licenses or ports associated with the voicemail system. All users have access and all can simultaneously access the system. This eliminates embarrassing situations where clients try to leave messages but cannot get through due to system access restrictions.
Storage
With the IPlex solution, there are no allocated hours of voicemail storage. The storage is only limited by the disk space on the hard drive which makes it virtually unlimited.
Unlimited Access
Unlike most solutions, IPlex users can all simultaneously access the voicemail system. There are no ports to buy or user licenses for the voicemail system. This eliminates embarrassing situations where a client is trying to leave an important voicemail but cannot get access to your system.
Text Message Alerts
In the IPlex solution, a user can be sent a text message to their cell phone when they receive a voicemail at their extension. This text message will include caller ID info, time of the call, and length of the message. This feature enables users of the system to be notified immediately after someone leaves them a message. This feature is valuable when users have not elected to forward calls to thier cell phone while they are out of the office or they are in a location where calls can not be taken.
Multiple Folders
Messages can be divided into work, personal etc... so that playback, review, and storage of voicemail can be more efficient.
Multiple Messages
With this option a user can play separate messages to callers to indicate to them whether they are in the office and just currently on the phone or out of the office and not available. The system realizes if you are on the phone and plays the appropriate message to callers.
Messaging : Unified Messaging
Unified Messaging
This feature delivers a user’s email, fax and voice mail to a single application, typically the email platform. The user will be able to see and manage all correspondence in one application. This will eliminate wasted trips to the fax machine and provide easier filtering of voice mail messages by having the ability to prioritize messages visually without having to listen to them.
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