Applications
Teleworkers
Implementing a teleworker solution provides an always-on, secure, managed solution for teleworker access to the corporate network. With the explosion of Internet access, voice and data wireless access, and broadband capability, technology has created a great deal of change in cultural work habits. In fact, telecommuting has grown so rapidly over the past several years that estimates indicate that 37 percent of enterprise employees telework. This includes outside sales staff (who spend most of their time on the road away from the office), day-extenders (employees who work outside the office beyond regular office hours), part-timers who work outside the office either from home or from another remote location, and fulltime teleworkers. For small business owners who have multiple residences, the teleworker solution allows the benefit of maintaining a remote office away from their business without sacrificing any functionality. The remote teleworker has the identical feature set as an employee located at the corporate office. You can receive and transfer calls to other employees, establish a conference call, access voicemail, place calls using outside lines. It is if you were sitting in your office. If you are traveling and have access to high-speed internet, as most hotels do these days, you need only plug your IP enabled telephone into the network to gain instant access. This is accomplished via a secure VPN connection and once again provides full telephone functionality to the teleworker.
One of the greatest economic benefits of instituting IP communications for the teleworker is that it keeps calls from one organization to another on the corporate network-enabling teleworkers to make outgoing calls that take advantage of the corporate dial plan and volume discounts for calls that terminate on the public phone network. With IP telephony, teleworkers can take advantage of IP communications and use IP phones to run their voice calls over the same broadband connection, reducing the need for extra phone lines. Using cable modem or DSL access teleworkers now have network and telephone service from the corporate network. Users also gain the benefits of Voice-over IP (VoIP) extension mobility. Employees only need to provide one telephone number and IPlex software automatically routes the call to wherever the user is located.
Home | Features | Industries | Applications | Services | Products | FAQ | Contact