VerCom Systems is a supplier of telephone systems and communication technologies for businesses, K-12 schools, higher education, municipalities, non-profits and the legal marketplace. Founded in 1991, VerCom is part of a family of technology companies dedicated to providing the latest in telephony, paging equipment, network integration and wireless network equipment, support, and services 
to companies nationwide. The emergence of IP telephony has opened up exciting possibilities for cost reductions, increased productivity and increased mobility for today’s workplace. Our products integrate traditional features with computer-telephony integrated features that create a flexible, and easy-to-manage software-based telephone system that unifies communication over a common platform. Our commitment to provide non-proprietary open system solutions has allowed us to align with industry leaders like Dell, IBM, Hewlett-Packard, Polycom, Aastra, Grandstream, Hitachi, and Digium. These relationships give us the flexibility to find a solution that is a perfect fit for each individual client’s need without the constraints of vendor specific product line limitations.
Our leading open system solution, IPlex, is based on the popular Asterisk® platform. IPlex delivers the latest IP telephony features while retaining the features of traditional telephone systems. Our relationship with the open source community allows us to deliver features to our users as soon as they are developed. Unlike traditional telephone systems, features can be added to the IPlex telephone system at anytime without incurring expensive hardware upgrades. Management of the IPlex system is done through an easy-to-use web-based Administrator interface which allows our users the ability to make system changes, add users and create call routing strategies in seconds. Our remote support capabilities allows our support staff to assist our clients immediately in making changes without having to wait for a service truck to roll yielding tremendous savings to the customer.
Vercom’s Customer Service is a team of highly dedicated and experienced professionals. Our mission is to provide our customers with world-class service that allows them to maximize their investment in the IPlex telephone system. We work very closely with our partners to provide our customers the best possible service available and have invested in significant factory training on each of our product lines. At Vercom, we understand that customer care and customer service are the means to which our success will be measured. Simply stated; our success is measured by the satisfaction of our customers.
